Role:                      Systems Test Technician/Bench Technician

Location:               Chantilly, VA (Reports to onsite warehouse environment)

Travel:                   None
Schedule:              Full time, permanent role (Monday to Friday- Dayshift)

Education:            High school diploma required. Trade, vocational or technical school degree is preferred. 

The ideal candidates will have a technology focused background and possess 1-2 years of electrical, CCTV, cabling and mechanical repair experience.  Prior testing experience and knowledge of electronic testing equipment and a strong aptitude for mechanical troubleshooting is preferred.

Role Description:

BusPatrol is seeking a System Test Technician to join our rapidly growing organization.  Our technicians are responsible for sorting and testing our previously deployed equipment (such as camera, cables, and complete 12 Volt DVRs systems) for functionality, cataloging non compliant units , securing all contained data through defined processes and assisting Logistics with Return Merchandise Authorization processing.. We will train the right candidate who is already proficient and able to demonstrate proficiency in the troubleshooting of electro-mechanical devices. Employment with BusPatrol offers a ground-floor opportunity in a new and high-growth sector utilizing an innovative safety technology firm which has identified and embraced a vital niche in the student transportation industry, employing state of the art AI and Machine Learning technology to ensure our children’s safety during their commute to and from school. 

• Responsible to execute and follow the receiving processes for all electronic equipment, returned from the Field service teams and Customers.
• Responsible to assess the viability and functionality of systems and parts of electronic equipment such as Cameras, DVR’s, Harnesses and Cables (repair/pass or fail).
• Responsible to dismantle, sort, and package all equipment based on equipment functionality ( i.e. pack and return to original vendor/ pack and ship for repairs).
• Responsible to read service manuals, testing procedures, and SWIS documents in order to troubleshoot, diagnose, and repair units.
• Operate a variety of standard hand and power tools, analog/digital test equipment, and CCTV testing devices and calibrate test units according to specifications.
• Use diagnostic equipment including multimeters & software to isolate wiring issues, network connectivity issues, equipment failures, and operational anomalies, and troubleshoot test units down to the component level.
• Provide basic level of system diagnostics and troubleshooting such as electrical connections or equipment issues.
• Use computers, tablets, phones and various software programs to convey/enter and retrieve information.
• Catalog and record reason codes for failures.
• Maintain all testing records by confirming all tests conducted, procedures used, and results obtained.
• Protect revenue by performing prescribed SOPs confirming video evidence is present, uploading to digital bank for security of evidentiary package and to maintain chain of evidence.
• Protect data by performing prescribed SOPs pertaining to bus & fleet identification, storage, segregation, data destruction when required from the secured hard drives.

• Minimum of 1–2-year technician service experience or schooling in an applicable field:
  • 12-volt electronics installs and service, OR
  • GPS or fleet telemetry installs and service, OR
  • Fire alarm installs and service, OR
  • Access control, CCTV, or intercom systems.
• High school diploma and GED required; trade, vocational or technical school degree is preferred.
• Strong mechanical, mathematical and reasoning aptitude.
• Technical competency in evaluation and testing functionality of electrical devices such as cameras, DVR’s, harnesses/cables.
• Ability to read and understand service manuals, blueprints, technical specifications, and work instructions as required.
• Experience operating a variety of standard hand and power tools, analog/digital test equipment, and CCTV testing devices in a warehouse environment (utilizing additional equipment such as pallet jacks, 2-wheel carts, cutting, power, and hand tools).
• Ability to withstand the physical demands of a warehouse environment (prolonged standing for up to 8 hours daily, lifting up to 65lbs regularly, unpacking/repacking heavy subcomponents from the field and suppliers regularly).
• Ability to work independently in a task repetitive environment, meeting daily quotas and productivity requirements from the Fleet Operations and Logistics team.
• Strong analytical problem-solving mindset.
• High level of attention to detail when inspecting and troubleshooting units to ensure accuracy and completeness.
• Strong communication skills (verbal and written).
• Proficiency in Microsoft Office Suite (Word, Microsoft Excel, Outlook, Access)

WHO WE ARE

BusPatrol is a technology company with a public safety mission. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space and making the trip to and from school safer for students. As a leader in smart transportation, BusPatrol brings cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. BusPatrol’s technology has been deployed onto more buses and has been used to issue more school bus stop arm citations than any other company in the world.

WHAT WE OFFER

BusPatrol employees get:

• A competitive salary and benefits package
• Comprehensive personal time off, including volunteering and birthday days off
• An opportunity to help build a company dedicated to children’s safety
• The chance to join an innovative and dedicated team, focused on leading edge technology
• The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork

BusPatrol’s school bus safety programs are violator-funded, meaning that those who break the law pay for the technology that protects children. We build solid partnerships in the communities in which we operate which, coupled with our innovative business model, leads to sustainable efforts to change driver behaviors.

HOW WE WORK

On our mission to make the journey to and from school safer for children, the way we work together and with our partners is built on foundational cultural pillars.

• SAFETYSafety is our focus, for the children we protect and for each other. We follow the letter and spirit of occupational safety law, relentlessly employ safety best practices, and foster learning and development on our worksites. We are safe to be ourselves and to make mistakes, and we create safe environments for our teams.
• CONNECTIONWe build strong relationships and teams in support of our mission. We promote and provide opportunities for employees to grow together.
• EXCELLENCEWe commit to innovation and quality work in support of our mission and each other. The children we safeguard are at the forefront of our decisions and actions and we excel on their behalf.
• IMPACTWe measure success by fulfilling our mission and keeping the company strong. We invest our time and energy in the actions that deliver results for students and for their communities.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.