The Opportunity   The Director of IT Operations will lead our global end-user services and support organization, driving operational excellence, service quality, and customer satisfaction. Reporting to the Vice President of IT Operations, this role provides strategic vision and hands-on leadership to teams delivering technology and operational support across the enterprise. You will oversee all aspects of IT service delivery, from support centers and device management to collaboration platforms, ensuring high availability, scalability, performance and seamless service for employees and partners worldwide.   This is a key leadership role within a rapidly scaling, cloud-first organization focused on safety, reliability, and...

Role:                    Customer Experience Manager Location:             Monroe County/Buffalo, NY Travel:                  Approx 25% regional travel required

As part of the broader Analytics team encompassing data engineering, data visualization, and data science, you will play a key role in advancing our AI-powered analytics capabilities. You’ll be responsible for taking proof-of-concept AI solutions and evolving them into scalable, production-ready systems that power business insight and efficiency. This role sits at the intersection of business intelligence, AI agent development, and software engineering, requiring both strong technical expertise and the ability to translate complex business needs into intelligent, automated solutions. As an expert in AI orchestration, you will own projects end-to-end: designing agentic workflows, building retrieval systems, implementing evaluation frameworks, and supporting...

Job Title: Senior Product Manager (Sr. PM) (AI & Hardware) Location: Austin, TX At BusPatrol, we’re on a mission to make school transportation safer for children and communities. As a leader in AI-powered safety solutions, we bring cutting-edge technology—AI, machine learning, and IoT—to school buses across North America. We’re the most trusted stop-arm safety program globally, delivering transparency and safety at scale. In short, this is purpose driven work that measurably changes behavior in the communities we serve.

Role:                     Customer Success Manager Location:             New York Travel:                  Approx 25% regional travel required

The Director of Enterprise Procurement will lead the organization’s strategic sourcing and procurement operations across all business units within BusPatrol. Reporting to the SVP of Procurement, the Director of Enterprise Procurement will oversee spend categories including:  - Software & SaaS licensing - Cloud infrastructure and services (e.g., AWS, Azure, GCP, OCI)  - Telecom, data connectivity, and IoT m2m plans  - End-user computing and workplace technology (laptops, devices, peripherals) - Corporate services (facilities, real estate leases, professional services, corporate travel, payment processing, and related enterprise contracts)  This is...

The Opportunity   BusPatrol is seeking a Director, Salesforce Platform Owner to lead the company’s Salesforce ecosystem and ensure it drives measurable business impact. This role will serve as the strategic and operational leader for Salesforce across BusPatrol, responsible for governance, intake, and alignment with company priorities. The Platform Owner will ensure Salesforce serves as a secure, scalable, and innovative platform to close gaps, capture opportunities, and support our mission to protect children and communities.

Role:                   Customer Success Manager Location:             Eastern PA Travel:               ...

Location: Remote - USA 

Location: This role is open to candidates across the United States; however, preference will be given to those based in or near the following metropolitan areas: - New York City Metro Area - Boston, MA -